- When it comes to commitment of time, the leader must determine if the person is unwilling or unable to change.
- Willingness deals with attitude, and there is little you can do if your followers resist change because of attitude.
- But ability to change deals with perspective.
- Many people are willing to change but because of the way they perceive their present situation, they are unable to change.
- Leader can help by prioritizing tasks, eliminating non-essentials and focusing on value of change.
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